How to – Opt Out of QuickBooks Usage and Analytics Study (yes, you were opted-in by default)

How do I block Intuit from accessing my data for its study?

You may have seen this window appear during or after an update.

How to - Opt Out of QuickBooks Usage and Analytics Study (yes, you were opted-in by default)

About the QuickBooks Usage & Analytics Study

Only the administrator of the company file can turn the QuickBooks Usage & Analytics Study on and off. Once you turn it off, you can’t turn it on again.

What data is collected?

We collect information about the features our customers use, how they navigate through the product, and other demographic and quantitative data. We also collect information about your license, product, system, or other technical data that help us direct you to the appropriate information or services. We don’t collect data that is identifiable to your employees, customers, or vendors.

How will Intuit use your data?

We will use the data to improve your experience, to enhance our products and services, and to recommend products, services, and promotional offers that we believe will add value to your business. We won’t sell, publish, or share data you entrust to us that identifies you or any person without your explicit permission.

How is the data transmitted?

The transmission of data is secure and encrypted. Data transmission takes place in the background without disturbing your current tasks and shouldn’t affect the performance of your computer.

What if you don’t want this data collected?

If you prefer not to have your data collected, or if you change your mind about participating in the study:

  1. Choose Help, then QuickBooks Usage & Analytics Study.
  2. Choose Discontinue.

2019-Q3 Update to the opt-out instructions

How to - Opt Out of QuickBooks Usage and Analytics Study (yes, you were opted-in by default)

Under “HELP” you need to look at the bottom of the menu for “QuickBooks Desktop Usage & Analytics Study.” If you see this, then you were automatically opted-in and your data is being collected by Intuit.

If you would like to “discontinue” or “opt-out” of allowing Intuit to collect information about your business, click on the link: “QuickBooks Desktop Usage & Analytics Study.” Then….

A new window opens up, and you need to click on the grey button “Discontinue”

How to - Opt Out of QuickBooks Usage and Analytics Study (yes, you were opted-in by default)
How to - Opt Out of QuickBooks Usage and Analytics Study (yes, you were opted-in by default)

Now you will see that the link (Under Help) has gone away. You are no-longer opted-in to the collection and “study” of your data for this particular study. However, there are many other ways they might be collecting your data. We may cover them in upcoming posts if sufficient interest is shown.